Embarking on the journey of aesthetic surgery can feel overwhelming, but at SeraMedGroup,
we’ve streamlined the process to make it seamless, transparent, and stress-free. From the moment you contact us to your full recovery, we’re here to guide you every step of the way. Here’s how your journey will unfold:
Step 1
Initial Contact
Your journey begins when you reach out to us. Whether it’s through a phone
call, email, or a message on our website, our team is ready to assist. We’ll connect you with a Patient Care Coordinator who speaks your language, ensuring clear communication and a personalized experience from the very start.
Step 2
Understanding Your Needs
Next, you’ll be asked to complete a detailed survey. This helps us understand your aesthetic goals,
medical history, and overall health. The information you provide is crucial in tailoring the process to your specific needs and ensuring your safety throughout the journey.
Step 3
Medical Evaluation & Surgeon Matching
Once we’ve received your survey, our team of medical professionals, including our in-house doctor,
will carefully evaluate your file. Based on your goals and health profile, we’ll match you with the best surgeon for your case. This ensures you receive the highest level of expertise and care.
Step 4
Virtual Consultation with Your Surgeon
Before making any decisions, you’ll have a virtual consultation with your assigned surgeon.
This is your opportunity to discuss your expectations, ask questions, and gain a clear understanding of the procedure. Our surgeons are dedicated to making you feel confident and informed about your choice.
Step 5
Planning Your Journey
After your consultation, you’ll reconnect with your Patient Care Coordinator to finalize the details of your trip.
From accommodation to additional services (like transportation or translation), we’ll handle all the arrangements to ensure a comfortable and hassle-free experience.
Step 6
Receiving Your Quote
Once everything is planned, we’ll provide you with a detailed quote outlining all costs.
You’ll have 14 days to review and confirm. If you’re ready to move forward, we’ll begin organizing your journey in detail.
Step 7
Arrival & Welcome
When you arrive, our team will be there to welcome you. We’ll arrange your transfer to the hotel and ensure you’re settled in comfortably.
Your Patient Care Coordinator will remain your point of contact, ready to assist with anything you need.
Step 8
Pre-Operative Meeting with Your Surgeon
Before your procedure, you’ll meet with your surgeon in person for a final consultation.
This is a chance to address any last-minute questions and ensure you’re fully prepared for the surgery.
Step 9
The Procedure
On the day of your surgery, you’ll be in the hands of our skilled medical team.
We prioritize your safety and comfort, using state-of-the-art facilities and techniques to deliver the best possible results.
Step 10
Post-Operative Care
After your procedure, our care doesn’t stop. We provide 24/7 post-operative care,
including a dedicated doctor and team of nurses to monitor your recovery. Whether you need medication, wound care, or simply reassurance, we’re here to support you.
Step 11
Recovery & Return Home
Once you’ve recovered sufficiently, we’ll arrange your transfer back to the airport for your journey home.
But our support continues even after you leave. We stay in touch to ensure your recovery is progressing smoothly and are available to address any concerns.
Step 12
Ongoing Support
Your well-being is our priority. During your recovery period, your surgeon and our medical team remain available for follow-up consultations,
whether virtual or in-person. We’re committed to your satisfaction and will assist you until you’ve fully recovered and are delighted with your results.
Why Choose Us?
At Sera Med Group, we combine expertise, personalized care,
and transparency to make your aesthetic surgery journey as smooth as possible. From the first contact to your full recovery, we’re with you every step of the way.
Ready to take the first step? Contact us today and let us help you achieve your aesthetic goals with confidence and care.
